All posts by Admin

Practice Opening Hours and Phone Line Availability

In Wales GP Practice opening times are changing. From the 1st July 2024 we are open and physically accessible to patients during the following hours:

Monday to Friday: 8:00 AM to 6:00 PM

Please note that while our premises remain open until 6:00 PM, our phone lines are available for queries only after this time, and not for face-to-face appointments.

Phone Line Availability

Monday to Friday: 8:00 AM to 6:00 PM (full service)

After 6:00 PM: Queries only

We strive to provide the highest quality care and ensure accessibility for all our patients.

GP Access Monthly Data – February 2024

Access data for Foundry Town Clinic during February 2024. Click on the image for a more detailed view.

Chart of FTC GP Access January 2024
Total number of calls to surgery
Number of calls answered within two minutes
Number of calls abandoned
Items issued via prescription
Referrals made
Fit Notes issued
Administrative Communications (letters/emails)
Text Messages Sent/Received
Total digital requests submitted to practice
Appointments – Total
Appointments – Seen
Appointments – DNA
Key to symbols

Skills for Adolescent Well Being (SWELL) Study

Young people aged 13-17 and their parent/carer can take part in the Skills for Adolescent Wellbeing(SWELL) study. The study will offer support for low mood in parents.  It will also test whether an online group cognitive behavioural therapy (CBT) programme for young people can help protect against depression and improve quality of life in young people.

See the flyer below for details.

Flyer for the SWELL Study

GP Access Monthly Data – January 2024

Access data for Foundry Town Clinic during January 2024. Click on the image for a more detailed view.

Chart of FTC GP Access January 2024
Total number of calls to surgery
Number of calls answered within two minutes
Number of calls abandoned
Items issued via prescription
Referrals made
Fit Notes issued
Administrative Communications (letters/emails)
Text Messages Sent/Received
Total digital requests submitted to practice
Appointments – Total
Appointments – Seen
Appointments – DNA
Key to symbols

Service Update

Junior doctors will be striking in Wales on the Wednesday 21st, Thursday 22nd and Friday 23rd of February 2024. Our Surgery will remain open during this time, however, the strike will impact our service availability, and you may find the service busier than normal during this time.

On the Wednesday and Friday we will be unable to provide house visits except for our palliative patients.

We recommend also trying the following services if you are having difficulty in accessing our care:

  • NHS Advice – https://www.nhs.uk
  • Our website for eConsults, including for sick notes
  • NHS 111 – Call 111 or visit https://111.wales.nhs.uk for medical advice or mental health support
  • Your pharmacist who can treat common ailments
  • Your optician for any eye problems
  • Your dentist for any dental issues

Please also remember the strikes will affect emergency services and A+E waiting times. However, if you feel your illness is life-threatening please still present to the hospital or call 999.

GP Access Monthly Data – December 2023

Access data for Foundry Town Clinic during December 2023. Click on the image for a more detailed view.

Chart of FTC GP Access December 2023
Total number of calls to surgery
Number of calls answered within two minutes
Number of calls abandoned
Items issued via prescription
Referrals made
Fit Notes issued
Administrative Communications (letters/emails)
Text Messages Sent/Received
Total digital requests submitted to practice
Appointments – Total
Appointments – Seen
Appointments – DNA
Key to symbols

Pregnancy Booking

A new digital service is available to register your pregnancy with Cwm Taf Morgannwg UHB’s Maternity Service. They no longer register new pregnancies over the phone.

To access this service use the following link to the Maternity Service:

https://ctmuhb.nhs.wales/services/maternity/

and follow the instructions to complete the online registration form. A midwife will then contact you within 14 days to arrange a first appointment.

The Cwm Taf Morgannwg Maternity Service web pages also contain useful information regarding both antenatal and postnatal care.

Service Update

Junior doctors will be striking in Wales on the 15th, 16th and 17th of January 2024. Our Surgery will remain open during this time, however, the strike may impact our service availability, and you may find the service busier than normal during this time.

We recommend also trying the following services if you are having difficulty in accessing our care:

  • NHS Advice – https://www.nhs.uk
  • Our website for eConsults, including for sick notes
  • NHS 111 – Call 111 or visit https://111.wales.nhs.uk for medical advice or mental health support
  • Your pharmacist who can treat common ailments
  • Your optician for any eye problems
  • Your dentist for any dental issues

Please also remember the strikes will affect our emergency services and A+E waiting times. However, if you feel your illness is life-threatening please still present to the hospital or call 999.

GP Access Monthly Data – November 2023

Access data for Foundry Town Clinic during November 2023. Click on the image for a more detailed view.

Chart of FTC GP Access January 2023
Total number of calls to surgery
Number of calls answered within two minutes
Number of calls abandoned
Items issued via prescription
Referrals made
Fit Notes issued
Administrative Communications (letters/emails)
Text Messages Sent/Received
Total digital requests submitted to practice
Appointments – Total
Appointments – Seen
Appointments – DNA
Key to symbols