GP Access Monthly Data – December 2024

Access data for Foundry Town Clinic during December 2024. Click on the image for a more detailed view.

Chart of FTC GP Access September 2024
Total number of calls to surgery
Number of calls answered within two minutes
Number of calls abandoned
Items issued via prescription
Referrals made
Fit Notes issued
Administrative Communications (letters/emails)
Text Messages Sent/Received
Total digital requests submitted to practice
Appointments – Total
Appointments – Seen
Appointments – DNA
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Surgery Afternoon Closure 23rd January

The Surgery will be closed on both sites on the afternoon of Thursday 23rd January 2025 from 1:00pm for clinical staff training which has been provided by Cwm Taf Morgannwg Health Board across Rhondda Cynon Taf and Merthyr.

From 1:00pm on the 23rd January our telephone system will move to an automated message providing contact details for a covering GP Team. This team will only be able to deal with urgent medical problems that cannot wait until the following day. They will not be able to deal with general queries.

Please remember that you should ring 999 for medical emergencies or 111 for NHS health advice.

The Surgery will open as normal from 8:00am the following day, Friday 24th January 2025.

Mask Use

We are currently seeing a significant increase in cases of COVID-19, influenza, and other respiratory infections in the community. To help keep everyone safe, we kindly ask that:

  • If you have any respiratory symptoms (such as a cough, cold, or sore throat), please consider wearing a mask when attending the practice.
  • If you arrive without a mask, we are happy to provide one for you.

Please note that in our local area, it is currently compulsory to wear a mask in hospital settings as part of infection prevention measures. While this is not a legal requirement in GP practices, taking similar precautions can help protect vulnerable patients and reduce the spread of infections.

Thank you for your understanding and for helping us maintain a safe environment for everyone.

— The Foundry Clinic Team