At Foundry Clinic, we believe that seeing the same clinician who knows you and your medical history makes a real difference.
Continuity of Care
GP Access Monthly Data – May 2026
Access data for Foundry Town Clinic during May 2026. Click on the image for a more detailed view.
 | Total number of calls to surgery |
 | Number of calls answered within two minutes |
 | Number of calls abandoned |
 | Items issued via prescription |
 | Referrals made |
 | Fit Notes issued |
 | Administrative Communications (letters/emails) |
 | Text Messages Sent/Received |
 | Total digital requests submitted to practice |
 | Appointments – Total |
 | Appointments – Seen |
 | Appointments – DNA |
Surgery Afternoon Closure 21st May
The Surgery will be closed on both sites on the afternoon of Thursday 21st May 2026 from 1:00pm for clinical staff training which has been provided by Cwm Taf Morgannwg Health Board across Rhondda Cynon Taf and Merthyr.
From 1:00pm on the 21st May our telephone system will move to an automated message providing contact details for a covering GP Team. This team will only be able to deal with urgent medical problems that cannot wait until the following day. They will not be able to deal with general queries.
Please remember that you should ring 999 for medical emergencies or 111 for NHS health advice.
The Surgery will open as normal from 8:00am the following day, Friday 22nd May 2026.
Computer System Upgrades
Foundry Town Clinic is currently migrating to a new clinical system called EMIS Web, which is causing temporary disruptions to patient appointments, patient registrations, the NHS Wales App and other online services.
The practice will be temporarily reducing the number of appointments available each day, this includes all pre-bookable and same day appointments for GPs, Practice nurses and Healthcare assistants. This is to allow more allocated time per appointment booking, to ensure patient needs are met and documented appropriately whilst we navigate the new clinical system. This disruption will last approximately 4 weeks.
The Practice has now temporarily disabled the NHS Wales App while we undergo processes during this migration. Patients will experience limited access to features like test results and appointment bookings, and will be temporarily unable to order prescriptions via the App. This disruption will last approximately 1 week overall.
Apologies for any inconvenience caused and thank you for your understanding and co-operation.
Thursday 14th May 2026
The Surgery will have no access to any clinical computer systems today after 12:00pm. As a result, we will only be able to see patients with urgent problems this afternoon.
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