Foundry Town Clinic patients are invited to complete the Your NHS Wales Experience Questionnaire for the Surgery using this link:
đź”— Your NHS Wales Experience Questionnaire – Foundry Town Clinic
or the QR code:
Access data for Foundry Town Clinic during May 2024. Click on the image for a more detailed view.
 | Total number of calls to surgery |
 | Number of calls answered within two minutes |
 | Number of calls abandoned |
 | Items issued via prescription |
 | Referrals made |
 | Fit Notes issued |
 | Administrative Communications (letters/emails) |
 | Text Messages Sent/Received |
 | Total digital requests submitted to practice |
 | Appointments – Total |
 | Appointments – Seen |
 | Appointments – DNA |
The Surgery will be closed on both sites on the afternoon of Thursday 18th July 2024 for clinical and non-clinical staff training. This training afternoon applies across Rhondda Cynon Taf and Merthyr.Â
From 12:30pm on that Thursday our telephone system will move to an automated message providing contact details for a covering GP team. This team will only be able to deal with urgent medical problems that cannot wait until the following day. They will not be able to deal with general enquiries.
Please remember that you should ring 999 for medical emergencies or 111 for NHS health advice.
The Surgery will be open as normal from 8:00am the following day, Friday 19th July 2024.
In Wales GP Practice opening times are changing. From the 1st July 2024 we are open and physically accessible to patients during the following hours:
Monday to Friday: 8:00 AM to 6:00 PM
Please note that while our premises remain open until 6:00 PM, our phone lines are available for queries only after this time, and not for face-to-face appointments.
Phone Line Availability
Monday to Friday: 8:00 AM to 6:00 PM (full service)
After 6:00 PM: Queries only
We strive to provide the highest quality care and ensure accessibility for all our patients.
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