Category Archives: News

Practice Opening Hours and Phone Line Availability

In Wales GP Practice opening times are changing. From the 1st July 2024 we are open and physically accessible to patients during the following hours:

Monday to Friday: 8:00 AM to 6:00 PM

Please note that while our premises remain open until 6:00 PM, our phone lines are available for queries only after this time, and not for face-to-face appointments.

Phone Line Availability

Monday to Friday: 8:00 AM to 6:00 PM (full service)

After 6:00 PM: Queries only

We strive to provide the highest quality care and ensure accessibility for all our patients.

GP Access Monthly Data – February 2024

Access data for Foundry Town Clinic during February 2024. Click on the image for a more detailed view.

Chart of FTC GP Access January 2024
Total number of calls to surgery
Number of calls answered within two minutes
Number of calls abandoned
Items issued via prescription
Referrals made
Fit Notes issued
Administrative Communications (letters/emails)
Text Messages Sent/Received
Total digital requests submitted to practice
Appointments – Total
Appointments – Seen
Appointments – DNA
Key to symbols

Skills for Adolescent Well Being (SWELL) Study

Young people aged 13-17 and their parent/carer can take part in the Skills for Adolescent Wellbeing(SWELL) study. The study will offer support for low mood in parents.  It will also test whether an online group cognitive behavioural therapy (CBT) programme for young people can help protect against depression and improve quality of life in young people.

See the flyer below for details.

Flyer for the SWELL Study

GP Access Monthly Data – January 2024

Access data for Foundry Town Clinic during January 2024. Click on the image for a more detailed view.

Chart of FTC GP Access January 2024
Total number of calls to surgery
Number of calls answered within two minutes
Number of calls abandoned
Items issued via prescription
Referrals made
Fit Notes issued
Administrative Communications (letters/emails)
Text Messages Sent/Received
Total digital requests submitted to practice
Appointments – Total
Appointments – Seen
Appointments – DNA
Key to symbols